At autoRepa Motors, we strive to provide exceptional services to our customers. In the unlikely event that you are not satisfied with the service you received, we offer a refund policy that is designed to ensure your satisfaction.
Refund Eligibility:
To be eligible for a refund, you must notify us within 24 hours of the completion of the service. Refunds are only applicable for services that were not performed to our usual standards or were incomplete due to errors on our part. Refunds are not applicable for services that were performed according to the agreed-upon scope of work or for any damages caused by the customer’s negligence or misuse.
Refund Process:
To initiate a refund request, please contact us at [insert contact information]. Our team will review your request and may ask for additional information about the service in question. If we determine that a refund is warranted, we will process the refund within 14 business days.
Refund Amount:
The amount of the refund will be determined by the scope of work that was not completed or was performed below our usual standards. The refund amount may be prorated based on the extent of the issue. Any expenses that were incurred by autoRepa Motors to rectify the issue may also be deducted from the refund amount.
Exclusions:
This refund policy does not apply to any services that were performed outside of our scope of work or to any services that were performed by a third party. autoRepa Motors is not responsible for any damages caused by the customer’s negligence or misuse, and we are not liable for any additional costs or damages resulting from the refunded service.
Note: This policy only applies to services provided directly by autoRepa Motors. Services provided by third-party service providers may be subject to their own refund policy.